iVyN in partnership with TRMG provides advanced operational and risk management training mainly
in the areas of the Revenue Assurance and Fraud Control.
Highlights of the Fraud Course
Causes and classes of Telecom fraud
Introduction to key fraud scenarios
- Mobile
- Fixed
- Data & VoIP
- Bypass
Practical fraud risk assessment techniques
Strategic planning for Telecom fraud control
Solution selection and business case development
Principles of case management and investigations
Evolving fraud risks in new online & VAS services
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Highlights of the RA Course
Introduction to RA & common leakage scenarios
Revenue assurance life-cycle & domains
Usage & Subscription assurance, including examples
Cost assurance
Data analysis & identification of business rules
Interconnect & Roaming assurance
Data assurance
Tariff, Rating and Billing assurance
Control identification, KPI design & visualisation
Prevention & Correction
RA system functionality & project considerations
Workshop sessions & on-line exercises
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